FAQ
Questions
- Can I exchange a piece if the color doesn't blend with my set?
- Do you ship in USPS flat rate boxes?
- How long does it take to fill my order?
- Do you take layaway?
- Can I sign up for email notifications?
- Can I purchase a gift certificate?
- Can I come to the studio to select my pieces?
- Will you be adding new pieces?
- Shipping Costs
Answers
- Can I exchange a piece if the color doesn't blend with my set?
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Certainly, send it back with a swatch of your desired color. I will do my best to match it. However, you are responsible for the cost of shipping.
- Do you ship in USPS flat rate boxes?
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Typically, I ship by the weight of your order. I use custom size boxes in order to ensure the safe arrival of your pieces. Unfortunately, the flat rate boxes do not accommodate this.
- How long does it take to fill my order?
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We will fill and ship your order within a maximum of four weeks.
- Do you take layaway?
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At this time, my system is not set up for layaway.
- Can I sign up for email notifications?
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Absolutely. In fact, that is the only way to receive our notifications. For your privacy, we do not share our lists with anyone.
Fill out the "Contact" form including your e-mail address.
- Can I purchase a gift certificate?
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Yes. Fill out the form for item 12-50, Gift Certificate. Include the name and address of the recipient. Add to your shopping cart. We will send to you or recipient by USPS within one week.
- Can I come to the studio to select my pieces?
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Yes, by appointment only.
- Will you be adding new pieces?
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Not this season. I have no set timeline for that. It happens when inspiration strikes.
- Shipping Costs
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Shipping and HandlingPURCHASES: STANDARD:UNDER $20.00.......$ 4.99$ 20.01-$ 30.........$ 7.99$ 30.01-$ 50........$ 9.99$ 50.01-$100.......$14.99$100.01-$150.......$17.99$150.01-$200......$21.99Over $200.01......$24.99*Add $20.00 for EACH STABLE included in order.For 2/3 day delivery add $10.00